SERVICE CENTER
UNWAVERING DEPENDABILITY: FIRST-CLASS AMBULANCE SERVICE & PARTS
At Braun, our exceptional customer experience extends beyond purchase. Our Service Department ensures your vehicle maintains peak performance throughout its lifecycle with one clear mission: “We exist to help customers achieve maximum service and value from their Braun ambulances.” Whether you need technical assistance or specific parts, our team delivers the unrivaled support EMS professionals expect. Your emergency vehicle’s reliability is our priority because when you respond to critical situations, downtime isn’t an option.
COMPREHENSIVE LOCAL SERVICE THROUGH OUR NATIONWIDE NETWORK
Our nationwide dealer network brings Braun’s exceptional service directly to your location. Each dealer completes rigorous factory-direct training from our in-house experts, ensuring you receive local service that minimizes downtime and maximizes operational readiness with faster turnaround times.
Your local Braun dealer understands the unique emergency response needs of your community, providing personalized service from routine maintenance to complex repairs. This local partnership delivers the reliability and expertise that EMS professionals depend on, upholding our commitment to strength, resilience, and operational longevity when lives are on the line.
At our 49,500-square-foot Service Facility in Van Wert, Ohio, we deliver comprehensive ambulance maintenance and repair services that maximize your fleet’s operational readiness. This state-of-the-art facility features multiple service bays, dual paint booths, a dedicated sanding room, vehicle lifts, metal fabrication equipment, and a specialized electrical workshop—all supported by an extensive parts inventory.
Our factory-trained technicians provide complete service solutions, including:
- Body Work
- Paint
- Accident Repair
- Refurbishments
- Electrical Repair & Updating
- Interior and Exterior Cosmetic Work
RELIABLE ACCESS TO HIGH-QUALITY AMBULANCE PARTS
Our searchable Ambulance Parts Catalog gives EMS/Fire professionals immediate access to every component needed to maintain peak vehicle performance. Search by part number, category, or keyword to quickly locate chassis components, conversion parts, electrical systems, HVAC units, and more—all manufactured to match Braun’s rigorous durability standards. Submit quote requests directly through our online platform to receive pricing and purchasing information for your department’s specific needs, minimizing administrative time and maximizing fleet readiness.
SERVICE DEPARTMENT ACCESS & SUPPORT HOURS
Our Service Department operates on a dedicated schedule to maximize support availability. Reach our technical assistance and parts specialists by phone at 877-344-9990 (select SERVICE) from 6:00 am to 4:30 pm EST. For after-hours support, submit requests through our 24/7 online form to ensure your emergency vehicles remain mission-ready around the clock.
